Re-energised. The kind of thinking the world is demanding to transition to a new energy future. This requires the dynamic attitude that MPK is known for delivering. Whether it’s upstream LNG development and servicing, fluid transportation, or renewables, in the essential energy, water and natural resources sectors, we’re here to use our proven ingenuity to redefine the challenge and innovate solutions that solve problems and deliver high quality outcomes.
You need only look at our long term partnerships and outcomes with major industry leaders to see how we have successfully realised their vision.
With the world's growing demand for increased energy supply, MPK are there to provide essential infrastructure services and solutions. We offer three primary, but interconnected, divisions to clients – Infrastructure, Services and Solutions.
MPK. Right solutions. Right people. Right for the future.
Care:We are genuine and fair and have high expectations of ourselves. We are like family. We pull our weight and watch each other’s backs. We care for our people because our people are who we are.
Solve: We understand our client needs because we collaborate. We align with clients to pursue efficiency and safety and, as partners, anticipate challenges and adapt. We embrace technology to deliver the solutions our clients need.
Deliver: Our focus in delivering value to our clients is paramount and is the cornerstone of our commercial relationships.
We encourage Aboriginal and Torres Strait Islander Peoples to apply for our positions.
Job Description
About the Role:
MPK is seeking an IS&T Systems Engineer to join our Information, Systems and Technology (IS&T) Team based out of the Brisbane Support Office. Reporting to the Group Manager - IS&T.
Main Duties include:
Supported services include; Servers, Data Storage, Data Back-ups, Data Continuity, Data Integrity/Security, Infrastructure Applications, Microsoft 365 Admin, Windows 11 SOE, Intune. In respect to this service support, the technical accountabilities of this role are as follows:
• Understand, implement and improve disaster recovery strategies when required
• Investigate, resolve and report system and service incidents
• Identify, investigate, resolve and report problems relating to systems, service, or process
• Prioritise and complete planned and unplanned maintenance
• Offer and investigate opportunities for continuous improvement of systems and processes
• Assist with projects and lead small site-based projects
• Monitor systems and processes to identify faults and improvement opportunities
• Facilitate appropriate recording and reporting of system and process faults, activity, change and status
• Liaise with internal and external service providers to ensure the effective provision of service
• Liaise with internal and external suppliers to ensure the effective provision of equipment
• Create and maintain system, service and process documentation, including; schematics, diagrams, manuals, instructions, lists, standards, procedures and policies
Desired Skills and Experience
About You:
The successful candidate will have the following qualifications, experience & knowledge/skills:
Qualifications
Essential
• Certificate IV in Information Technology or a similar relevant area of study (eg. Computer Science)
• A minimum of one relevant Industry Certification (eg. Windows Server, Microsoft 365, SaaS infrastructure, etc.) Desirable
• Bachelor of Information Technology or a similar relevant area of study
• Other relevant Industry Certifications
• Information Technology Infrastructure Library (ITIL) Foundations Certification (Version 3 or later)
Experience
Essential
• Minimum 5 years technical experience in the IT industry
• Minimum 2 years technical experience in the server, storage and Microsoft 365 fields
• Minimum 1 year technical experience with VMWare, vSphere 4.x or later Desirable
• Experience providing IT solutions within a construction or mining environment
• Experience managing Cyber Security related products such as Mimecast and Trend Micro
Knowledge and Skills
• Ability to deliver enterprise solutions across business functions, proactively identifying and addressing risks to ensure outcomes meet business requirements
• Proven ability to prioritise and schedule work independently and inter-dependently based on job classification. Basic job classifications include; disaster recovery, incidents, problems, planned/unplanned maintenance and projects
• Sound working knowledge of Microsoft Exchange and Mail Gateways
• Significant working experience with Microsoft Servers, 365, Data Storage, Data Back-ups, Data Continuity, Data Integrity/Security, Infrastructure Applications, Messaging, Desktop Computing, and Uninterruptable Power Supplies (UPS)
• A good understanding of other IT infrastructure, such as; Data Networks, Voice Networks, Databases and Software Solutions Position Description Relationships
• Strong collaboration with relevant groups and individuals
• Communicate openly and consistently with groups and individuals Motivation
• Enjoy accountability within a challenging and complex environment
• Strive to find more efficient means of delivering service
Please note: MPK does not accept any unsolicited resume referrals from recruitment agencies. Please do not submit any resumes or associated profiles to any MPK employees. Should we require additional recruitment assistance, our HR team will contact our preferred recruitment agencies
